10 Questions to Ask Before Hiring a Design-Build Firm

Experience matters. A firm with years (or decades) of successful projects has the knowledge, trade relationships, and expertise to navigate challenges smoothly.
💡 Kraftmaster Insight: We are a multi-generational, family-run business with decades of experience, trusted trade partners, and a strong reputation built on repeat clients and referrals.

Looking at before-and-after photos, 3D renderings, and completed remodels helps you understand the firm’s capabilities and design style.
💡 Kraftmaster Insight: Our portfolio showcases stunning kitchens, bathrooms, and full-home renovations—crafted with extraordinary attention to detail.

Many firms outsource design work, leading to miscommunication, delays, and increased costs. A true Design-Build firm keeps designers, project managers, and builders all under one roof for seamless execution.
💡 Kraftmaster Insight: Our in-house designers, builders, and project managers work together to ensure a stress-free, streamlined process from concept to completion.

A major advantage of Design-Build is budget transparency. Ask how they prevent unexpected cost overruns and ensure your design stays within financial limits.
💡 Kraftmaster Insight: We price out projects before finalizing designs, avoiding the common issue of homeowners falling in love with plans they can’t afford to build.

A great Design-Build firm has direct relationships with manufacturers and trusted subcontractors to reduce costs and ensure quality.
💡 Kraftmaster Insight: We buy direct from manufacturers, eliminating unnecessary markups. Our long-standing relationships with trade partners mean your project is built by the best in the industry.

Renovations can be messy. A reputable firm should have clear protocols for dust containment, site protection, and daily cleanup.
💡 Kraftmaster Insight: Our award-winning jobsite protection and dust containment keep your home clean and livable throughout the project.

Staying informed throughout your remodel is crucial. A great firm provides real-time updates, schedules, and communication.
💡 Kraftmaster Insight: Our online project management portal gives you 24/7 access to project updates, schedules, and progress photos—keeping everything fully transparent.

Every project is different, but an experienced Design-Build firm should provide a realistic timeline with clear milestones—and stick to it.
💡 Kraftmaster Insight: Our streamlined process reduces delays, ensuring projects are completed on time and on budget.

A trustworthy firm should have happy clients who are willing to share their experiences. Reading reviews or speaking directly to past customers can give you valuable insight into their reliability.
💡 Kraftmaster Insight: Most of our business comes from referrals and repeat clients, which speaks volumes about our quality and service.

Every company claims to be the best—so ask them to explain what makes them different.

💡 Why Homeowners Choose Kraftmaster Renovations:
✔ Multi-generational family business with a reputation built on trust
✔ In-house designers, builders, and project managers for seamless execution
✔ Direct manufacturer relationships to save you money
✔ Award-winning jobsite protection & dust containment
✔ 100% transparent online project management portal
✔ A history of repeat clients and referrals who trust our work