Craftsmanship and professionalism

The 2 things that come to mind working with Kraftmaster are craftsmanship and professionalism. In the past I’ve worked with contractors that were really good in one of those areas but lacked in the other.

The team was excellent to work with. Maureen is a true design talent. She took the time to get to know my wife and I to get a better understanding of the aesthetic we were looking for. She guided us through the big picture design comp process, down to the little fixture details. There were a couple of instances where it took some extra prodding on her part to get us to purchase detail that was out of our original scope and budget, but she has a way of explaining how the extra investment would enhance the overall look. Glad we took her advice.

Our lead contractor Chris was a true professional. He was pleasant to work with and highly skilled at the work. He came up with some creative solutions on a couple of items which were initially a concern for us. He made sure to address some of the call outs that I had throughout the build process. The final implementation was excellent.

Julie was very helpful answering questions and making sure information was relayed back to the team.

Chris and the electrical team were great. Very responsive to some adjustments that needed to be made along the process

As the company owner I was pleasantly surprised how involved Bob was throughout. He didn’t sell the project and then disappear. He was communicative during the entire process. When we hit a roadblock on the project, Bob worked with me to find a solution.

Overall a great time. I recommended them to some good friends who have also started a major remodel project with Kraftmaster.