We realize how fortunate we were to be able to work with Kraftmaster.
After a long home search, we found a lovely ranch style house that would meet our needs, with almost everything on one floor! We bought it and then quickly realized that we wanted to renovate the space to update it and make it even more “senior” friendly! We soon identified Kraftmaster as the company that would help us achieve these goals while we were still living 250 miles away.
From our first meeting with Bob, Julie, Vicky and Alexandra, we knew that Kraftmaster understood our style and goals for the major renovation ahead. They provided multiple options for the transformation of a kitchen, dining, and living rooms into a great room that accommodates all in a large and comfortable open space. They also transformed an awkwardly designed family room into a stylish and functional mudroom, laundry, and walk-in pantry adjacent to the “great” room. Our desire for a larger bath for ourselves resulted in the combination of 2 small bedrooms into a primary bedroom, now with a walk-in closet and a spacious accessible bathroom.
Kraftmaster listened to our preference for ADA compatible designs and features. Vicky provided great design options and closely consulted with us to achieve our goals. Alexandra as the coordinator kept track of materials decisions as well as offering ideas for even the smallest items that make a big difference. The pace of required decision-making was thoughtful – never overwhelming.
We were greatly surprised when the start date for the project happened even earlier than expected. Chris, the project manager, fully communicated the process and progress; he was always ready to answer questions along the way. Steve the expediter always provided positive feedback with frequent photos of project progress. The two Bills amazed us with their carpentry work that seemed effortless but always exact. If there were issues or problems on the job, they must have been solved because we didn’t hear about them.
Bob’s critical eye and attention to detail came up with creative ways to provide a better overall outcome for the renovation; our favorite improvement was his solution to a low entry from the garage – dubbed the “Hobbit Door”. It was moved and heightened to make the entrance way more comfortable and attractive, while improving the convenience and safety of the entry steps as well. Isn’t it always the little details that make the biggest impact!
Now, two months into our new home, we realize how fortunate we were to be able to work with Kraftmaster. We moved from Virginia to New Jersey to be close to a daughter and her family, and now have the perfect home to entertain our friends and family – especially grandkids -- and for aging in place!