KraftMaster exceeded our expectation at every stage, and delivered on-time.
It is without hesitation that I provide a recommendation for KraftMaster Renovations (KraftMaster) and their team. KraftMaster exceeded our expectation at every stage, and delivered on-time. Over the entire length of the project, KraftMaster met each weekly deliverable, and it was clear what the next steps were.
KraftMaster’s lead designer, Maureen, was incredible to work with. She is a great listener and picked up exactly what we were looking for – an open space with the ability to close off certain areas for privacy. The transformation of the space is beyond words. I remember at our initial meeting, Maureen commented that we had plenty of room to meet our needs, I was skeptical, but she definitely proved me wrong.
Alexandra was simply amazing at sourcing things and being very practical. We were looking for a set of custom glass sliders which were well beyond what we budgeted for, however, she was able to find a much more reasonable set of glass sliders which gave the aesthetic of exactly what we were looking for. We loved all the trades that were involved in our project. Each one of them were very professional and it was evident that they each took a lot of pride in doing the work carefully and going above and beyond to deliver.
At the project outset, Bob had a team meeting with all the trades to go through the project, open up a few walls to determine if there were any issues at the beginning. At this point, we were introduced to our project manager, Chris.
Chris was always reachable and very responsive. He was great at problem solving, and made a great suggestion about tile we had chosen to go around the fireplace. The job site was cleaned up every day, and all trades were great at answering all my questions.
Our carpenter team consistently mostly of Peter and Walter. Not only are they both incredible at their work, both of them were so pleasant to be around. I enjoyed my daily chats with both of them. I was very impressed with how they hung our fireplace mantle, which consisted of a reclaimed solid piece of barnwood which probably weighed close to 600 lbs.
The plumbers were great. Moon, Danny & Mike are very good at what they do. They even diagnosed that our plumbing lines in our laundry room were crossed for the washing machine so when we thought we were using cold water, we were in fact using hot water. I was impressed with their work ethic that if they found something that wasn’t right, they were going to address it.
The electricians also went above and beyond. The team consisted of Chris, Nick and Renan. Their work was incredibly neat, it was evident that they took no short cuts in running lines back to the main junction box.
The tiling expert, Bogden, is a true artisan. He would spend hours laying out the tiles first before he cut anything to ensure everything lined up perfectly.
KraftMaster transformed our space to our needs, and we thoroughly enjoy it every day.